Privacy Policy
We value your trust and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
Kenari Djaja and subsidiaries ("we", "us", "our", "Kenari Djaja") are committed to protecting your privacy. This Privacy Policy ("Policy") describes our practices in connection with information privacy on Personal Data we process through your individual use of the following services, products, and related mobile applications (collectively, the "Products"):
- KEND SmartHome Mobile Application
Before you use our Products, please carefully read through this Policy and understand our purposes and practices of collection, processing of your Personal Data, including how we use, store, share and transfer Personal Data.
01Definition
Personal Data
Information generated, collected, recorded and/or stored that can be used to identify an individual.
Personal Sensitive Data
Includes biometric info, health info, transaction info, and precise location.
Smart Devices
Computing devices with network capabilities (smart home appliances, wearables, etc).
Apps
Mobile applications developed by Kenari Djaja providing remote control to Smart Devices.
02What Personal Data do we collect
1. Information You Voluntarily Provide Us
Registered Account Data: Name, contact details (email, phone), username, login credentials. Also nickname, profile picture, country code, etc.
If you authorize third-party login, we obtain account info (portrait, nickname, region, gender) from them, complying with data protection laws.
2. Information based on additional functions
Location Information
For pairing devices, automation scenarios, robot cleaners, weather service. Geo-fence uses Google Maps.
Camera Permission
For scanning QR codes, taking videos, reporting issues.
Photo Album
For changing avatar, uploading proof for issue reporting.
Microphone
For voice commands, shooting videos.
Storage (Android)
For stable operation, log information, saving pictures/files.
Notifications
For device alerts, security messages.
Bluetooth
For controlling and configuring devices.
04International Transfer
We may transfer your data to jurisdictions other than where you live. We ensure protection via agreements like EU standard contractual clauses.
Learn more about EU SCC05Your Rights
You have the right to:
06Security Measures
We use commercially reasonable safeguards. Proprietary algorithms for data isolation, encrypted communication (dynamic keys), strict data filtering, and encrypted storage.
07Data Retention
We retain data for the minimum period necessary. Data is destroyed after the retention period ends or upon your request for deletion.
08Children's Privacy
Services are not for individuals under 13. We do not knowingly collect data from children without parental consent.
09Changes to Policy
We may update this policy. Material changes will be notified via email or app notice. Please review periodically.
Have questions about privacy?
We are here to help you understand how your data is handled.